Accountability Infrastructure: How to implement limits on platform optimization to protect population health

Attention capitalism has generated design processes and product development decisions that prioritize platform growth over all other considerations. To the extent limits have been placed on these incentives, interventions have primarily taken the form of content moderation. While moderation is important for what we call "acute harms," societal-scale harms -- such as negative effects on mental health and social trust -- require new forms of institutional transparency and scientific investigation, which we group under the term accountability infrastructure. This is not a new problem. In fact, there are many conceptual lessons and implementation approaches for accountability infrastructure within the history of public health. After reviewing these insights, we reinterpret the societal harms generated by technology platforms through reference to public health. To that end, we present a novel mechanism design framework and practical measurement methods for that framework. The proposed approach is iterative and built into the product design process, and is applicable for both internally-motivated (i.e. self regulation by companies) and externally-motivated (i.e. government regulation) interventions for a range of societal problems, including mental health. We aim to help shape a research agenda of principles for the design of mechanisms around problem areas on which there is broad consensus and a firm base of support. We offer constructive examples and discussion of potential implementation methods related to these topics, as well as several new data illustrations for potential effects of exposure to online content.Comment: 63 pages, 5 tables and 6 figure

Optimization's Neglected Normative Commitments

Optimization is offered as an objective approach to resolving complex, real-world decisions involving uncertainty and conflicting interests. It drives business strategies as well as public policies and, increasingly, lies at the heart of sophisticated machine learning systems. A paradigm used to approach potentially high-stakes decisions, optimization relies on abstracting the real world to a set of decision(s), objective(s) and constraint(s). Drawing from the modeling process and a range of actual cases, this paper describes the normative choices and assumptions that are necessarily part of using optimization. It then identifies six emergent problems that may be neglected: 1) Misspecified values can yield optimizations that omit certain imperatives altogether or incorporate them incorrectly as a constraint or as part of the objective, 2) Problematic decision boundaries can lead to faulty modularity assumptions and feedback loops, 3) Failing to account for multiple agents' divergent goals and decisions can lead to policies that serve only certain narrow interests, 4) Mislabeling and mismeasurement can introduce bias and imprecision, 5) Faulty use of relaxation and approximation methods, unaccompanied by formal characterizations and guarantees, can severely impede applicability, and 6) Treating optimization as a justification for action, without specifying the necessary contextual information, can lead to ethically dubious or faulty decisions. Suggestions are given to further understand and curb the harms that can arise when optimization is used wrongfully.Comment: 14 pages, 1 figure, presentation at FAccT2

Open Problems and Fundamental Limitations of Reinforcement Learning from Human Feedback

Reinforcement learning from human feedback (RLHF) is a technique for training AI systems to align with human goals. RLHF has emerged as the central method used to finetune state-of-the-art large language models (LLMs). Despite this popularity, there has been relatively little public work systematizing its flaws. In this paper, we (1) survey open problems and fundamental limitations of RLHF and related methods; (2) overview techniques to understand, improve, and complement RLHF in practice; and (3) propose auditing and disclosure standards to improve societal oversight of RLHF systems. Our work emphasizes the limitations of RLHF and highlights the importance of a multi-faceted approach to the development of safer AI systems

On Assessing Trustworthy AI in Healthcare. Machine Learning as a Supportive Tool to Recognize Cardiac Arrest in Emergency Calls

Artificial Intelligence (AI) has the potential to greatly improve the delivery of healthcare and other services that advance population health and wellbeing. However, the use of AI in healthcare also brings potential risks that may cause unintended harm. To guide future developments in AI, the High-Level Expert Group on AI set up by the European Commission (EC), recently published ethics guidelines for what it terms “trustworthy” AI. These guidelines are aimed at a variety of stakeholders, especially guiding practitioners toward more ethical and more robust applications of AI. In line with efforts of the EC, AI ethics scholarship focuses increasingly on converting abstract principles into actionable recommendations. However, the interpretation, relevance, and implementation of trustworthy AI depend on the domain and the context in which the AI system is used. The main contribution of this paper is to demonstrate how to use the general AI HLEG trustworthy AI guidelines in practice in the healthcare domain. To this end, we present a best practice of assessing the use of machine learning as a supportive tool to recognize cardiac arrest in emergency calls. The AI system under assessment is currently in use in the city of Copenhagen in Denmark. The assessment is accomplished by an independent team composed of philosophers, policy makers, social scientists, technical, legal, and medical experts. By leveraging an interdisciplinary team, we aim to expose the complex trade-offs and the necessity for such thorough human review when tackling socio-technical applications of AI in healthcare. For the assessment, we use a process to assess trustworthy AI, called 1Z-Inspection® to identify specific challenges and potential ethical trade-offs when we consider AI in practice.</jats:p

Co-Design of a Trustworthy AI System in Healthcare: Deep Learning Based Skin Lesion Classifier

This paper documents how an ethically aligned co-design methodology ensures trustworthiness in the early design phase of an artificial intelligence (AI) system component for healthcare. The system explains decisions made by deep learning networks analyzing images of skin lesions. The co-design of trustworthy AI developed here used a holistic approach rather than a static ethical checklist and required a multidisciplinary team of experts working with the AI designers and their managers. Ethical, legal, and technical issues potentially arising from the future use of the AI system were investigated. This paper is a first report on co-designing in the early design phase. Our results can also serve as guidance for other early-phase AI-similar tool developments.</jats:p

Hard choices in artificial intelligence

As AI systems are integrated into high stakes social domains, researchers now examine how to design and operate them in a safe and ethical manner. However, the criteria for identifying and diagnosing safety risks in complex social contexts remain unclear and contested. In this paper, we examine the vagueness in debates about the safety and ethical behavior of AI systems. We show how this vagueness cannot be resolved through mathematical formalism alone, instead requiring deliberation about the politics of development as well as the context of deployment. Drawing from a new sociotechnical lexicon, we redefine vagueness in terms of distinct design challenges at key stages in AI system development. The resulting framework of Hard Choices in Artificial Intelligence (HCAI) empowers developers by 1) identifying points of overlap between design decisions and major sociotechnical challenges; 2) motivating the creation of stakeholder feedback channels so that safety issues can be exhaustively addressed. As such, HCAI contributes to a timely debate about the status of AI development in democratic societies, arguing that deliberation should be the goal of AI Safety, not just the procedure by which it is ensured.Information and Communication Technolog

On Assessing Trustworthy AI in Healthcare: Machine Learning as a Supportive Tool to Recognize Cardiac Arrest in Emergency Calls

Artificial Intelligence (AI) has the potential to greatly improve the delivery of healthcare and other services that advance population health and wellbeing. However, the use of AI in healthcare also brings potential risks that may cause unintended harm. To guide future developments in AI, the High-Level Expert Group on AI set up by the European Commission (EC), recently published ethics guidelines for what it terms “trustworthy” AI. These guidelines are aimed at a variety of stakeholders, especially guiding practitioners toward more ethical and more robust applications of AI. In line with efforts of the EC, AI ethics scholarship focuses increasingly on converting abstract principles into actionable recommendations. However, the interpretation, relevance, and implementation of trustworthy AI depend on the domain and the context in which the AI system is used. The main contribution of this paper is to demonstrate how to use the general AI HLEG trustworthy AI guidelines in practice in the healthcare domain. To this end, we present a best practice of assessing the use of machine learning as a supportive tool to recognize cardiac arrest in emergency calls. The AI system under assessment is currently in use in the city of Copenhagen in Denmark. The assessment is accomplished by an independent team composed of philosophers, policy makers, social scientists, technical, legal, and medical experts. By leveraging an interdisciplinary team, we aim to expose the complex trade-offs and the necessity for such thorough human review when tackling socio-technical applications of AI in healthcare. For the assessment, we use a process to assess trustworthy AI, called 1 Z-Inspection ® to identify specific challenges and potential ethical trade-offs when we consider AI in practice

How to Assess Trustworthy AI in Practice

This report is a methodological reflection on Z-Inspection. Z-Inspection is a holistic process used to evaluate the trustworthiness of AI-based technologies at different stages of the AI lifecycle. It focuses, in particular, on the identification and discussion of ethical issues and tensions through the elaboration of socio-technical scenarios. It uses the general European Union's High-Level Expert Group's (EU HLEG) guidelines for trustworthy AI. This report illustrates for both AI researchers and AI practitioners how the EU HLEG guidelines for trustworthy AI can be applied in practice. We share the lessons learned from conducting a series of independent assessments to evaluate the trustworthiness of AI systems in healthcare. We also share key recommendations and practical suggestions on how to ensure a rigorous trustworthy AI assessment throughout the life-cycle of an AI system